Terms and Conditions

Last Updated: 07/03/25

Welcome to 3D Custom Print. By using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully before making a purchase or using our services.

1. General Information

  • These Terms and Conditions govern your use of our website and services.
  • We reserve the right to modify these terms at any time. Changes will be effective upon posting on this page.
  • By accessing or using our website, you acknowledge and agree to these terms.

2. Orders & Payments

  • All orders must be placed through our website.
  • Prices are listed in £ British Pounds and are subject to change without notice.
  • Payment must be made in full before production or dispatch of any 3D-printed product.
  • We accept payments via PayPal, Stripe or BACS.
  • If payment is not received, we reserve the right to cancel your order.

3. Custom 3D Printing & Design Services

  • All 3D-printed items are made to order and based on customer specifications.
  • We are not responsible for design errors submitted by customers. Please review your files carefully before submission.
  • We may refuse to print any design that violates copyright laws, contains offensive content, or is otherwise inappropriate.

4. Shipping & Delivery

  • We offer shipping within UK mainland. Shipping times vary depending on location and courier services.
  • We are not responsible for delays caused by third-party carriers.
  • Customers are responsible for providing accurate shipping details. Incorrect information may result in additional fees or delivery failures.

5. Returns & Refunds

  • Due to the custom nature of 3D-printed items, we do not accept returns or offer refunds unless the product is defective.
  • If you receive a faulty or incorrect item, please contact us within 7 days with photographic evidence, and we will assess the issue.
  • Refunds, if approved, will be processed through the original payment method.

6. Intellectual Property

  • All original designs and content on our website remain the intellectual property of 3D Custom Print.
  • Customers submitting custom designs must ensure they have the rights to use and reproduce them.
  • We reserve the right to showcase completed projects in our portfolio unless the customer requests otherwise.

7. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.
  • Our liability is limited to the total amount paid for the specific order in question.
  • We make no guarantees regarding the suitability of 3D-printed products for specific applications.

8. Privacy & Data Protection

  • We collect and process personal data in accordance with our Privacy Policy and GDPR Compliance Policy.
  • By using our website, you consent to the collection and use of your data as described in these policies.

9. Governing Law

  • These Terms and Conditions are governed by the laws of English/UK law.

10. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at:

3D Custom Print
Email: info@3dcustomprint.co.uk
Website: www.3DCustomPrint.co.uk